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ChangeMan ZMF Helpdesk operators

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People at a ChangeMan ZMF helpdesk are the ones responsible for keeping an operational ChangeMan ZMF implementation up and running (not to be confused with the ChangeMan ZMF administrators or those who apply maintenance and enhancements to an existing ChangeMan ZMF implementation). They handle all sorts of support calls, and perform routine maintenance in ChangeMan ZMF, such as application administration.

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