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Advanced Z-Support services

Printer-friendly versionPDF version offers a high level of quality support to professional individuals who make more advanced use of We understand that proficient users of the Z-Factory or the Z-Wiki need responsive support and definitive solutions to their issues. So we have gathered our team of knowledgeable experts to give you the support you need.

Some of the service advantages you'll receive with our Advanced Z-Support Service are:

  • Telephone and online support during standard business hours.
  • Access to the support site to track your support requests.
  • Support from a qualified support engineer.
  • Severity 1 issues will receive a 4-hour business response time and continuous effort with resolution during support hours for severity 1 issues.

Please contact us to subscribe for Advanced Z-Support Services, or if you'd like to discuss your requirements in more detail.